Laura Ratliff-Owens is a Colorado native.   Upon graduating high school, she relocated to Phoenix, Arizona in 1983.  She obtained her Associate’s Degree in Respiratory Therapy from Apollo College of Medicine in Mesa, Arizona in June of 1990, attaining her National Certification that same year.   Laura subsequently earned her licensure in Oklahoma and Arizona in said field.  Her career as a licensed and certified respiratory therapist encompassed seven years, during which time, she was employed with several hospitals and long term care facilities.  Her primary emphasis lay in the field of trauma, critical, long- term and emergency care.  Laura also completed advanced training in trauma nursing and as a first responder.  This provided her the requisite experience for advancement to the position of Respiratory Therapy Department Manager within a newly commissioned life flight operations company in Yuma, Arizona.  She subsequently secured a position as a flight respiratory therapist for a renowned life flight company based in San Diego, California.

In January of 1997, the Department of the Treasury, U.S. Customs Service, offered her the position of U.S. Customs Inspector, assigned to the Port of San Luis, Arizona.  In January of 1998, she transferred to the Port of Houston, Texas, assigned to Bush Intercontinental Airport.  Laura’s experience as a U.S. Customs Inspector, and subsequently a U.S. Customs and Border Protection Officer, encompassed numerous duty assignments to include, but not limited to, southwest border passenger and cargo operations, narcotics, weapons and money laundering interdiction, trade compliance and inbound/outbound cargo inspections.  Additional responsibilities included the enforcement of over 400 federal, state and local agency regulations applicable to the import, entry and export of cargo entering and exiting the United States.

In 2004, Laura was selected for an Entry Specialist position within U.S. Customs and Border Protection, Port of Houston, subsequently achieving the position of Supervisory Entry Specialist in 2010. In both of these positions she obtained subject matter expertise in numerous trade fields to include, but not limited to, American Goods Returned, Temporary Importation under Bond, as well as numerous other Chapter 98 entry provisions outlined in the Harmonized Tariff System of the United States. She has also advised employees, managers, agency and private sector counsel, importers/exporters, brokers, freight forwarders and the public in areas relevant to her acquired skill set.  She was also tasked with providing training to agency personnel concerning the various processes applicable to the importation, entry and exportation of cargo.

In April of 2012, she pursued her dream of starting her own business, assisting the public and private sectors by utilizing her experience and subject matter expertise obtained in the course of 15 years with the federal government.  Outside of starting and operating her business, Laura enjoys spending time with her two grandsons, five dogs, and her best friend and husband of 14 years, Kit Owens.

A copy of Laura’s full resume is available, upon your request.